Terms & Conditions

We are open 8am – 6pm seven days a week but strictly by appointment only.

All new bookings must be accompanied by a 30%. non refundable deposit.

All cats must be fully vaccinated and proof of this must be given on arrival.

We ask that all cats are free from worms and fleas.

All cats must arrive in a secure travelling case, this can be left in your cats suite to help them settle.

All cats must arrive in good health and free from injury.

All of our guests are fully insured for the duration of their stay, this includes veterinary care of up to £1500 per guest. This does not, however, cover pre-existing conditions. There is no additional charge for this and we are one of the only catteries to offer this cover.

We supply two dry foods, James Wellbeloved turkey and rice and Fish4Cats mackerel, sardine and salmon flavours. These are both high end complete foods, however, if your cat would prefer their own food you are very welcome to bring it and it will be fed in accordance with your instructions.

The litter we use is Cats Best. It is again one of the best litters on the market and has no smell and is easy to clean. If your cat is used to a certain litter and we will try and provide it as cats do not always like their litter to be different and it can cause stress.

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